What to Say When the Customer Says, “It’s Not Shiny Enough”
Learn how to professionally handle customer concerns about shine with confidence, education, and results that build trust and credibility in your stone services.
How Marble, Granite, and Other Stones Get Their Names
Stone names can be misleading. Learn why testing, not labels, is essential for restoration PROS to avoid costly mistakes with marble, granite, and more.
How to Match Existing Stone Tile
Learn tips and tricks for matching existing stone tile—from identifying the stone to blending batches—so repairs look seamless, not “close enough.”
How Polishing Powders Work
Polishing powders use chemistry and abrasion to restore marble’s shine. Learn how they work, when to use them, and how to avoid orange peel issues.
Is Hot Water Better for Cleaning than Cold Water?
Hot water often enhances cleaning performance, but not always. Learn when hot water works best & when cold water is a smarter option for stone restoration.
Know Your Niche: Beating the Competition
Specializing in a niche sets you apart in the stone industry. Become the go-to expert, beat low-bid competition, and lead your market with expertise.
Smart Tiles: Restoration’s High-Tech New Challenge
Smart Tiles are sleek, tech-savvy, and increasingly common—but restoring them requires a totally different approach than traditional surfaces.
Insurance Tips & Tricks for Stone Restoration Contra...
Get the right insurance for your stone restoration business. Learn what coverage you really need, what to avoid, and how to protect your livelihood.
Question: Are Thermal Finishes Prone to Spalling?
Thermal finishes look great, but are they more prone to spalling? Discover the real causes and how stone pros can reduce the risks of surface failure.