Insurance Tips and Tricks

Insurance Tips & Tricks for Stone Restoration Contractors

By Frederick M. Hueston

Let’s talk insurance. Not exactly the most thrilling topic, but if you’ve been in this business long enough, you know one wrong move (or one cranky client) can cost you way more than your polishing pads.

Whether you’re a one-person operation or managing a crew with multiple vans, having the right insurance isn’t optional—it’s survival.

Here’s what you need to know when shopping for insurance as a stone restoration contractor, plus a few tips to help you stay protected without overpaying.

Must-Have Insurance Types

  1. General Liability Insurance
    This is the foundation. If you crack a countertop, scratch a floor, or your buffer dings a wall, this policy covers third-party property damage and bodily injury. 

    –  Minimum: $1 million per occurrence / $2 million aggregate. 
    –  Don’t skimp—cheap policies often mean cheap protection.
  1. Workers’ Compensation
    If you have employees, this is required in most states. It covers job-related injuries like slips, chemical exposure, and equipment accidents. 
    Even if you use subcontractors, check local laws—you might still be liable.
  1. Commercial Auto Insurance
    Your personal policy doesn’t cover work-related accidents. Commercial auto covers your vans, trucks, and equipment if damaged or stolen during work use.
  1. Inland Marine Insurance
    Despite the odd name, this covers tools and gear while in transit or on a job site. If your planetary polisher gets stolen on lunch break—this is what saves you.
  1. Professional Liability / E&O
    If you provide expert advice, consulting, or training, this protects you from claims that your recommendation caused a loss—even if it didn’t.
  1. Umbrella Policy
    A catch-all for big claims that exceed your primary policy limits. Worth considering if you’re working in high-end homes or doing large commercial jobs.

Tips for Shopping Smart

  •  Use a broker familiar with trades or the stone/flooring industry.
  •  Be honest about what services you provide.
  •  Ask what isn’t covered.
  •  Keep COIs (Certificates of Insurance) updated.
  •  Reevaluate coverage annually.

Red Flags to Avoid

  • Low-ball premiums: Too good to be true? It probably is.
  •  High deductibles: You might save monthly, but lose big when filing a claim.
  •  Blanket exclusions: Watch for fine print—especially clauses excluding chemical work or specialty surfaces.

Final Word

Insurance isn’t about avoiding risk—it’s about managing it. In the stone restoration world, risk comes with the territory. The right policy won’t stop things from going wrong, but it will keep your business from going under when they do.

So ask the hard questions, compare options, and don’t cut corners. You wouldn’t skimp on diamonds when polishing—don’t skimp on your insurance either.

author avatar
Fred Hueston
Frederick M. Hueston is an internationally recognized stone and tile consultant, historic property preservation expert, and failure investigator. Fred is a highly accomplished and well-respected scientist, with a diverse educational background and extensive expertise in the stone and tile industry. Born and raised in a family immersed in the stone and tile business, Fred developed an early passion for the field, which ultimately shaped his career and accomplishments.