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My customer’s granite tile floor has developed several white streaks. They’ve tried several things but they don’t seem to go away. What can I suggest they use to clean them off?

These white streaks may be hard-water deposits, which can prove very difficult to remove. Suggest that they try a sulfamic acid-based tile-and-grout cleaner. CAUTION Make sure to let them know to NOT use sulfamic acid or any acids on marble. Acid... Read More

Why are there water streaks on my granite?

Q.  Hi. I just had a question about being able to remove some water stains on a granite countertop. I worked in August on two tables, which are granite and the white, somewhat sparkly you know, on it. It seems like they were retaining the water... Read More

My technician has told me that after completing the routine maintenance then finishing off with mopping a marble tile floor on a hotel maintenance contract, there are streaks across it when it dries. We have tried several different cleaners, yet I al

The streaking may be caused by any one of a number of problems. The mop you are using may be dirty. Use a clean string mop and make a point of only using it for the marble floor. Wring the mop out several times as you clean the floor. Are you using... Read More

What’s the best way to polish dolomitic marble?

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If you’ve worked on dolomitic marble before, you already know it’s not the same animal as your typical calcite marble. On paper, it looks like marble, feels like marble, and most homeowners call it marble, but when you put a machine on it... Read More

How do I determine the the hardness of marble?

All minerals have a certain hardness. The hardness of a mineral is determined by performing a scratch test. A scratch test is based on the Moh’s scale of hardness. A German scientist invented this scale by taking several known, pure minerals... Read More

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