Q. Hi, the very first time I set a cutting board on the 6" hang over on my new sun gold quartzite island top, I noticed a crack 3 hours later. The crack extends 10" into the island top and also straight through the separate 2 1/2" beveled edge. This... Read More

Q. We have a Silestone kitchen counter which has developed some "dulling" in a couple of areas. One was due to someone rubbing to hard with a slightly abrasive cloth and the others are due to the sun shining on the counter. Is there anything/anyone... Read More

Q. Is there a way to repair a quartz (cambria product) burn mark? A. The problem with a burn mark in the Cambria (or any other engineered stone or Solid Surface) is the burn mark is in the resin in the material. That is what burned. Depending... Read More

Q. Hello. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect integrity of the stone, since apparently it's not a full-depth crack. The... Read More

Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More

Q. I spread a dark blue hand towel on the counter top and was working on it, when I removed the towel a couple hours later a darkened stain/discoloration was left behind that outlined where the towel was. I tried Stonetech Cleaner on it, but it won... Read More

No, it is not true. Many marbles do have veins, but there are some that appear to have no veins at all. On the other hand many granites have no veins but there are also those that do have veins. Determining if a stone is marble or granite should not... Read More

All minerals have a certain hardness. The hardness of a mineral is determined by performing a scratch test. A scratch test is based on the Moh’s scale of hardness. A German scientist invented this scale by taking several known, pure minerals... Read More

Q. I was looking online for articles about quartzite countertops. We recently had one installed, and we're having issues with a crack that appeared. I need some information. Should my problematic new countertops be repaired or replaced? The... Read More

Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More