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I have a new customer that just bought a house that has a beautiful marble floor. The floor has had several coats of wax applied to it. What is the best way to remove the old wax? Secondly, the customer says they want it to be re-waxed. Your thoughts

Use a quality stripper/degreaser for marble. Always test the stripper in a small area to make sure there are no adverse effects. Chances are that when all the wax is removed, the marble will appear dull. Let your customer know that there are two... Read More

I have a customer with a marble tile kitchen floor that has several chipped tiles. Replacement tiles are no longer available. What is the best way to repair?

To repair chips in marble tiles, use a polyester resin and color match to the existing material. If the chip is shallow, the polyester may not stick. It may be necessary to make the chip bigger. ABOUT THE AUTHOR Fred Hueston is the author of  Stone... Read More

My customer’s granite tile floor has developed several white streaks. They’ve tried several things but they don’t seem to go away. What can I suggest they use to clean them off?

These white streaks may be hard-water deposits, which can prove very difficult to remove. Suggest that they try a sulfamic acid-based tile-and-grout cleaner. CAUTION Make sure to let them know to NOT use sulfamic acid or any acids on marble. Acid... Read More

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