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I was called to remove a heavy wax coating on a granite floor. I’ve discovered that the janitorial company has been stripping and waxing this floor for several years. The problem is the granite is developing small pits and appears to be falling

The problem may be with the strippers that have been used. Many strippers have an alkaline pH and this can lead to the deposit of alkaline salts in the pores of the granite. If the stripper is not rinsed throughly and any stripper residue is left... Read More

The shine on our travertine marble floor has not looked even since it was installed. Many areas have dull spots. The installer told us this was characteristic of the stone, but I’ve noticed that a local hotel has the same travertine, and it loo

Your installer is correct. Most travertine contains many holes that are filled with a cement filler. The cement filler does not take a shine when polished—hence the dull spots. The floor you observed at the hotel has probably been coated with a... Read More

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