Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a... Read More

Q. Can Corian™ and cultured marble be treated like real marble? A. The daily care and cleaning of Corian™ and cultured marble are similar to that of natural marble, but professional repair and restoration methods are different. If your customer... Read More

Q. What is the best way to clean a white marble bathtub? What is the best way to keep it clean? What shampoos and soaps should be used by people in marble bathtubs?   A. The shampoos, soaps, and cleaners you use can damage, stain, or diminish the... Read More

Q.  I just finished putting in a new black marble shower wall, literally giving it its first cleaning. I had no idea that some bathroom cleaners would immediately etch into the marble finish. Please, for the love of God, tell me there is something... Read More

Q. I believe I have spill marks of vinegar and also some cleaning solution that stained my marble and limestone floors. I need help in which poultice to use.   A. Marble and limestone are calcium-based stones, which means they are sensitive to acids... Read More

Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?    A. The good... Read More

Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it?   A. If you are... Read More

Q. Can I use a [Shark Steam Mop] to safely clean my new granite & marble floors?   A. Yes, you should not have any problem with the Shark Steam Mop. Just make sure there is no metal or plastic touching the stone since it could scratch.   Fred... Read More

Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops?   A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and... Read More

Q: I'm trying to determine what products to purchase for a travertine shower with pepple floor, and a marble countertop. How often is stone-safe cleanser intended to be used? And what is the difference between pH neutral cleaner and other stone... Read More