Q. I was looking online for articles about quartzite countertops. We recently had one installed, and we're having issues with a crack that appeared. I need some information. Should my problematic new countertops be repaired or replaced? The... Read More

Q. Hi, the very first time I set a cutting board on the 6" hang over on my new sun gold quartzite island top, I noticed a crack 3 hours later. The crack extends 10" into the island top and also straight through the separate 2 1/2" beveled edge. This... Read More

Q. I just had granite countertops installed and after they left noticed what appears to be a crack running diagonally the full length and edge. you can see and feel it yet it is not so open as to see light. the contractor says it is a vein. how can... Read More

Q. Hello. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect integrity of the stone, since apparently it's not a full-depth crack. The... Read More

Q. I have just had a large granite countertop installation done, including two large pieces of verde fuoco, which are riddled with fissures as well as several cracks, some but not all of which appear to have started out as fissures. I want to replace... Read More

Q.  I just bought a house that has very dated floral designs baked into various kitchen tiles on the counters and backsplash. Is it possible to remove the design and repaint the tile? I would be ok with a different color tile as long as I could... Read More

Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More

Q. I am purchasing natural stone countertops, and I am concerned that I might not recognize the difference between naturally-occurring imperfections and unnatural damage. Can you provide some resources to help me make a good decision on my purchase?... Read More

Q. Our dark granite counters are smooth but porous. No amount of cleaning, polishing, sealing leaves a lustrous, even finish. We have light granite counters in another home that clean and polish with no imperfections. Can they be refinished and... Read More

Q. On a new polished Carrara countertop, we placed a sheet of glass over part of it ...at the side with no glass covering, the marble is darkening. It does get wet and darkens but doesn’t seem to entirely lighten when dry. It also gets sun... Read More