Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots?   A. If these spots are dull etch marks from someone spilling something... Read More

Q. Is there any way to bring back the shine of dull spots on polished travertine? The cat threw up and we didn't discover it until the next morning. Then our son sprayed some floor cleaner on it and didn't get it all up so there are dull... Read More

Q. I have a marble countertop in my bathroom. In a panic I put comet on a stain and took the finish off. How can I get the finish back? Also, I have a few ring marks. How get I get rid of them. Thank you Evelyn A. If the damage to the surface is not... Read More

Q. I have a black granite countertop that has white stains from what I believe to be olive oil. I thought it was lemon or tomato, however, checked it out on an extra piece, it is the oil. How do I get that up? It was sealed by the installer (about 2... Read More

Q. Hi, there are gray spots where lime juice spattered on my Pietra Cardosa counters. How can these spots/stains be removed? A. What you are describing are etch marks as a result of the acid from the juice. If the damage is very severe, you'll... Read More

Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do? A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less... Read More

Q. Is there a product that will remove water rings from a polished marble surface? A. What are commonly mistakenly referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidic... Read More

Q. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - the sealer did nothing to prevent this. How can this be repaired?  A. Unfortunately, no sealer in the world would have done anything to prevent this from... Read More

Q.  Do you have a product that will remove tannin stains from porcelain?   A. Sorry to hear about your stain. Thanks for contacting us. Don't delay your attempts at stain removal at all, because time is of the essence. A tannin stain that... Read More

Q. We have a polished travertine kitchen floor. Cranberry juice was spilled on the floor; causing a dulling affect in small areas. We typically have our stone professionally cleaned every 3 years and it is not due for another year so I was wondering... Read More