Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a... Read More

Q. How do I create a poultice to remove stains? I know that to remove stains from my granite countertops that I need to make a poultice, but how do I do it?A. Here is how you do it:First, understand what a poultice is. It is simply a chemical or... Read More

Q. A plate from the microwave was placed on a polished brownish/black marble table top and left a whitish ring, its smooth to the touch...can it be repaired to remove the ring? A. It is possible to repair, but the question is whether you can do it... Read More

Q. How do I apply a poultice to remove a stain?A. How to Make and Apply a Poultice: Before you attempt to remove a stain, it is extremely important to know what has caused it. For reference see our Stone and Tile Care Guide. If you have questions,... Read More

Q. I am having problems with my new marble paver Florida patio. The stone is turning yellow on the edges. I have some success with cleaning, but the yellow keeps returning, and it seems to come back a little worse each time. Thank you!   A. The... Read More

Q. I have yellow staining on my marble around my sink. I believe it's from the water sitting around the edge of the sink. Do you have a product you'd recommend to remove the yellow? I can't feel it like an etched stain. Would the... Read More

Q. I damaged the marble countertop at home. The cleaner I used indicated not to be used on marble. I didn't read properly. Now, I see the drops of spray of this cleaner and permanent stains on several areas. There are little round-dots sprayed... Read More

Q. Hi. I watched your youtube video and need advice. I spilled sea salt hair spray on my marble counter and it left a stain. I believe that it is an oil stain. What kind of poultice should I create to remove the stain? A. Natural stone is porous,... Read More

Q. I believe I have spill marks of vinegar and also some cleaning solution that stained my marble and limestone floors. I need help in which poultice to use.   A. Marble and limestone are calcium-based stones, which means they are sensitive to acids... Read More

Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?    A. The good... Read More