Q. My granite has a red candle wax stain. What is the best way to remove the stain? A. Dyes can be extremely difficult to remove, especially the red and orange colors. The dye in the wax will need a solvent to remove the stain. Clean the area with a... Read More

I would not recommend using bleach on any marble floor as a daily cleaner. Household bleach can cause staining on certain types of marble. Advise your customer to use only a good stone soap or neutral cleaner. TIP: Occasionally, you will see bleach... Read More

Q. Discolored granite near sink. Darker near soap dispenser. It's obvious that we didn't seal it properly because it was perfect when it was installed 4 years ago. I tried doing couple DYI solutions to remove Paris of plaster w water... Read More

Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?    A. The good... Read More

Q. I’m getting ring stains on my honed Absolute Black Granite that is a year old. We’re careful about oil or anything acidic getting on the granite, and it seems all stains present themselves in the form of ring. Please advise as to what... Read More

Q. Can Corian™ and cultured marble be treated like real marble? A. The daily care and cleaning of Corian™ and cultured marble are similar to that of natural marble, but professional repair and restoration methods are different. If your customer... Read More

To repair chips in marble tiles, use a polyester resin and color match to the existing material. If the chip is shallow, the polyester may not stick. It may be necessary to make the chip bigger. ABOUT THE AUTHOR Fred Hueston is the author of  Stone... Read More

Q: In India, I have heard that Travertine stone is doctored by adding a substrate to the base of another hard cheaper stone. How can I know whether it is so without breaking it? A: Many of the black granites from India are darkened with dyes, but to... Read More

Q. Is there a way to repair a quartz (cambria product) burn mark? A. The problem with a burn mark in the Cambria (or any other engineered stone or Solid Surface) is the burn mark is in the resin in the material. That is what burned. Depending... Read More

Black Granite Fading By Frederick M. Hueston I have received numerous calls lately concerning the fading of black granite countertops. The most common complaints seem to be on Absolute Black, Black Galaxy, Zimbabwe Black and a few others. I have... Read More