Polished marble

Troubleshooting Marble That Won’t Polish

A Guide for Stone Restoration Contractors by Fred Hueston

Polishing marble is often a straightforward process — hone the surface with progressively finer diamond abrasives, bring up the clarity, then polish to the desired sheen. But sometimes, despite doing everything “by the book,” the marble just refuses to polish properly.
The surface stays dull, hazy, or even shows swirl marks instead of the crisp, clean reflection you’re aiming for.

When marble won’t polish, or when you get swirls after honing, it’s time to step back and troubleshoot. Here are the most common causes and what you can do about them:

Reasons Marble Remains Dull After Honing

  1. Resin-Filled or Resin-Coated Marble
    Many marbles, especially lower-grade materials, are treated with resin at the factory to fill voids and strengthen the slab. This resin coating or fill material doesn’t react the same way as natural stone during honing and polishing.

    Solution: You may need to adjust your diamond sequence or use different polishing powders, and sometimes, you’ll need to remove the resin layer mechanically before polishing will succeed.

  2. Over-Honing (Burnishing the Surface with Too Fine of a Grit)
    If you hone too high (e.g., going to 1500 or 3000 grit) before polishing, you can actually “close” the stone surface too much, making it difficult for polishing powders or pastes to take hold.

    Solution:
    Stop honing at a lower grit (like 400 or 800) before beginning your polishing process.

  3. Contaminated Surface
    Residues from earlier cleaning chemicals, crystallizers, or even old sealers can interfere with the polishing process.

    Solution: Deep clean the marble using an alkaline cleaner or a specialized wax/sealer remover before trying to polish.

  4. Problematic Stone Composition
    Some marbles have a mixed mineral content (like veins of quartz or dolomite mixed with calcite) that makes polishing inconsistent. These mixed stones may polish unevenly or not at all in certain spots.

    Solution:
    You may need to selectively hone or polish different areas or set client expectations for a “best achievable” finish.

  5. Hard-Water or Efflorescence Deposits
    If the marble has absorbed moisture or hard-water minerals (especially around showers, fountains, or countertops near sinks), those minerals can block polishing results.

    Solution:
    Treat the stone with a poultice or acid cleaner (appropriate for marble) to remove deposits before attempting to polish.

Why You Get Swirls After Honing

  1. Using Worn-Out or Contaminated Diamonds
    Old or worn-out diamond pads won’t cut cleanly — they can scratch and leave swirl marks instead of smoothing the surface.

    Solution: Inspect and replace worn diamond pads regularly. Always use clean diamonds for the final honing steps.

  2. Skipping Grits
    Jumping grits (e.g., going from 220 straight to 800) leaves deeper scratches that the finer grits can’t completely remove, resulting in visible swirl patterns after polishing.

    Solution:
    Follow a proper grit sequence without skipping steps — especially between early and mid-stage honing.

  3. Not Cleaning Between Grits
    If you don’t thoroughly clean the marble between grits, coarse particles from the previous step can get trapped under your finer abrasives and scratch the surface.

    Solution:
    Vacuum and rinse thoroughly between every grit change.

  4. Uneven Honing Pressure
    Applying uneven pressure — pushing harder on one side of your machine or hand pad — can leave arcs and swirl marks that show up under polishing.

    Solution:
    Use even, consistent pressure, and let the diamonds do the work rather than forcing the pad.

  5. Poor Quality Diamonds
    Cheap or poorly manufactured diamond pads can leave swirl marks even when they are brand new.

    Solution:
    Invest in professional-grade diamond abrasives specifically designed for marble.

Final Tips

If you encounter marble that just refuses to polish, resist the urge to rush or “push harder.”
Slow down, troubleshoot logically, and adjust your method based on what the stone is telling you.
Remember: every piece of marble is different. Treat each project with fresh eyes, and always double-check your equipment, sequence, and cleaning between steps.

When in doubt, a simple test section using different honing or polishing methods can save you a lot of time and frustration.

author avatar
Fred Hueston
Frederick M. Hueston is an internationally recognized stone and tile consultant, historic property preservation expert, and failure investigator. Fred is a highly accomplished and well-respected scientist, with a diverse educational background and extensive expertise in the stone and tile industry. Born and raised in a family immersed in the stone and tile business, Fred developed an early passion for the field, which ultimately shaped his career and accomplishments.