Stone & Tile Restoration

The newspaper ink has probably soaked into the marble, and may require a poultice to remove, but first try cleaning the area with a white cloth and some acetone. Be careful with the acetone, since it can be flammable, and keep it away from any... Read More

This is a frequent problem with professional polishers who use several different polishing methods. Have the professional come back and correct the problem. If he used the recrystallization process, the floor may have contained too much moisture. He... Read More

First, you need to determine whether or not the white specks you describe are on the surface of the marble. If you can’t clean them off, chances are they lie below the surface of the marble. If this is the case, it is possible that there are... Read More

There are many on the market. But if your shower walls are marble, you will have to use caution in choosing the proper cleaner, since most soap scum removers are acidic. Do not use an acidic cleaner on marble walls! If the tile is ceramic or granite,... Read More

The condition you are describing is called compression cracking. It is caused by movement of the substrate to which the granite is attached. If the granite tile is set over a plywood floor supported by joists, movement in the floor may be responsible... Read More

What you were told is absolutely right. Rubber-backed mats, as well as some jute-backed mats, can stain a marble floor. Advise them to use only cloth-backed floor mats. Be sure to take them up at least once week to avoid moisture build-up. TIP Also... Read More

There are several possible causes for the pitting. Improper cleaning chemicals and salt deposits can contribute to this condition. Depending on the severity of the pitting, replacement may be necessary. TIP Pitting of granite in this situation is... Read More

Staining from silicon can be very difficult to remove, but not impossible. First remove all the silicone caulking; removal of the stain will require the application of a poultice and a strong solvent such as methylene chloride. Several applications... Read More

Several products are designed specifically for cleaning soot and carbon build-up from marble. Contact your marble supply house. Be sure the product is not an acid; apply it per the manufacturer’s directions and allow it to sit on the marble for... Read More

First try cleaning with some acetone and a clean white rag. Blot the stain with the rag. Do not rub the stain, since this may only spread it around making it worst. Depending on how long the marker has remained on the floor it may require a poultice.... Read More