Q. We have 4 chocolate stains on our natural stone hearth. The stains have been there just a few days. We got off the actual chocolate (probably Hersey’s chocolate for smores) and tried to clean the stain with a windex surface cleaner. It... Read More

Q. How do get the stain from furniture polish to come up? We used Scott’s liquid gold and accidentally ended up with a ring on the limestone hearth. A. These type of stains can be difficult to remove. You will need to use a poultice with a... Read More

Q. When we had our new slate hearth put in a few years ago we also had our living room plastered the following day. The plasterer did not put any protective dust sheets down which resulted in our beautiful new hearth being stained with plaster... Read More

Several products are designed specifically for cleaning soot and carbon build-up from marble. Contact your marble supply house. Be sure the product is not an acid; apply it per the manufacturer’s directions and allow it to sit on the marble for... Read More

Q. I accidentally left a candle on my wood burner, lit a fire and the wax melted. The candle was on a saucer which collected most of the wax. When I moved the candle and placed it on the hearth, I spilt the wax. After it had cooled down I lifted the... Read More

Q. How would I remove a WD40 stain from an unsealed limestone hearth? A.  To remove WD-40 from unsealed limestone, we recommend the poultice method of stain removal. Mix a good degreaser, which can be purchased at Home Depot or Lowe’s,... Read More

Q.  Hi. I have what appears to be an oily stain (which I think is from candle wax) on sandstone hearth. It's been there several years. Is there any hope of getting it out? I tried acetone and it did nothing. Any help for advice you can... Read More