Q. How can I remove white stains from rubbing alcohol dripping on my saltillo tile? The tile is sealed but the sealant probably needs to be redone.  A. The alcohol has removed the existing sealer. The best thing to do is to strip the existing... Read More

Q. I accidentally left a candle on my wood burner, lit a fire and the wax melted. The candle was on a saucer which collected most of the wax. When I moved the candle and placed it on the hearth, I spilt the wax. After it had cooled down I lifted the... Read More

Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to... Read More

Q. We have a Silestone kitchen counter which has developed some "dulling" in a couple of areas. One was due to someone rubbing to hard with a slightly abrasive cloth and the others are due to the sun shining on the counter. Is there anything/anyone... Read More

Q. How should I care for my natural stone floors? A. First, invest in quality cleaning tools. A cleaning chore—any cleaning chore—is never a matter of a cleaning product only. The implements—cleaning rag, paper towel, scrubbing... Read More

By: Mike Marsoun NuLife Stone Care (www.nulifestonecare.com.au) I have noticed an alarming trade practice here in Australia which desperately needs to be addressed. The root of this problem is the same as in the US where you will find ceramic... Read More

Yes and no. A vacuum cleaner can be an excellent tool for eliminating dust and dirt, but you must be sure that it will not scratch the marble. Check the bottom of the vac and make sure there will be no metal rubbing on the stone as you move it back... Read More

Q. How do I apply a poultice to remove a stain?A. How to Make and Apply a Poultice: Before you attempt to remove a stain, it is extremely important to know what has caused it. For reference see our Stone and Tile Care Guide. If you have questions,... Read More

Q. How do I treat an organic or inorganic stain?A. The chemical of choice for both organic and inorganic stains is hydrogen peroxide (30/40 volumes, the clear type – available at your local beauty salon. The one from the drugstore is too weak, at 3... Read More

Q. How do I care for my newly installed floors?   A. The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning every square... Read More