Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which... Read More

Q: What ingredients do I use to make a poultice for oil stain removal off of a stone tile? What ingredients do I use to make a poultice for oil stain removal off of a stone tile?    A: The good news is, your stone is not damaged, but simply... Read More

Use a quality stripper/degreaser for marble. Always test the stripper in a small area to make sure there are no adverse effects. Chances are that when all the wax is removed, the marble will appear dull. Let your customer know that there are two... Read More

Q. A parked car on our driveway apparently leaked oil onto the pavers. What product can I use to remove it, or do they need to be replaced?  A. More often than not, dirty pavers can be cleaned and restored to like new condition for a lot less than... Read More

Do Not Apply a Silicon Impregnator Over a Stain If natural stone is stained, applying a silicon impregnator is a bad idea. The stain should be addressed first. Once the stain is removed, then apply the impregnator. Fred Hueston, Chief Technical... Read More

How to Prevent Urine Stains on Marble Floors In men’s restrooms with marble floors, urine stains and odors can be a real problem. Since marble is porous, marble floors in men’s restrooms should be sealed to inhibit staining. The sealer... Read More

How to Remove Oil Stains on a Granite Floor Oily stains on a granite floor can be difficult to remove. Assuming you have not had success cleaning the affected area, your next step is to apply a poultice.  Fred Hueston, Chief Technical Director of... Read More

When carpet is removed from terrazzo, it often leaves behind a large yellowed area the shape of the carpet. This is common problem with carpets that have jute or rubber backings. Moisture becomes trapped under the carpet and causes the dye in the... Read More

When poulticing a rust stain on a marble floor, the stain can become darker and more wide spread. What is happening? Chances are the source of the rust is under the tile. A nail or metal object may have been left behind when the tile was installed.... Read More

Once a stain is removed, it may come back, depending on how deep the stain is or what caused the stain in the first place. If the stain is coming from behind the stone, chances are it may come back. If this is the case and the stain reappears I would... Read More