Q. I recently laid out 30 sq feet of marble tile in an entry way. The tile originally was of a high gloss polished look. After the grouting I had a persistent grout haze that would not go away. The instructions on the grout said to use vinegar and... Read More

Q. Hello - I'm a handy homeowner looking to repair what appears to be wrong leaning material etching (and kids toothpaste "misses") from my 18 month old crema marfil vanity top. I looked at several of your products and it looks like I need one... Read More

Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there’s hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you’d... Read More

Q. I recently washed the mirrors about the marble or granite tiles with vinegar. Now there are spots on the tiles. Is there a way to remove these? It feels a little rough on the top of the spots as if the coating came off a bit. What can I do? A.... Read More

Q.  I have a new home (1 year old). I chose to have crema marfil marble installed in the master bath. The entire floor and the walk-in shower are crema marfil. Neither the installer or the contractor gave me any warning about care of the stone and... Read More

Q. I believe I have spill marks of vinegar and also some cleaning solution that stained my marble and limestone floors. I need help in which poultice to use.   A. Marble and limestone are calcium-based stones, which means they are sensitive to acids... Read More

Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots?   A. If these spots are dull etch marks from someone spilling something... Read More

Q: I'm trying to determine what products to purchase for a travertine shower with pepple floor, and a marble countertop. How often is stone-safe cleanser intended to be used? And what is the difference between pH neutral cleaner and other stone... Read More

Q: We purchased and had some beautiful light tan/beige marble installed on our master bathroom floor, 42" glass enclosed (2 sides) shower walls and tub enclosure. After five years, where we attempted to keep the shower walls clean, there is a... Read More

Q. I cleaned soap scum off a stone tile shower with vinegar and it made white marks and streaks all over the shower walls. I can remove the sealer with cleaner but the white marks are still there. How do I fix it? A. If your shower is marble or... Read More