Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?    A. The good... Read More

Q. I accidentally left a candle on my wood burner, lit a fire and the wax melted. The candle was on a saucer which collected most of the wax. When I moved the candle and placed it on the hearth, I spilt the wax. After it had cooled down I lifted the... Read More

Q. I am making some improvements to an 87 yr old building with limestone floors. There are some copper stains on the limestone, caused by some moisture and the copper lights bleeding. Please tell me how to clean up this stain. A. Use a soft brush... Read More

Q. How would I remove a WD40 stain from an unsealed limestone hearth? A.  To remove WD-40 from unsealed limestone, we recommend the poultice method of stain removal. Mix a good degreaser, which can be purchased at Home Depot or Lowe’s,... Read More

Q. I left a DRY cotton cloth (it was attached to a floor mop like a swifter) on the tile floor overnight. I was planning to mop floor but never got around to it. However, when I removed the mop, the tile in that area was faded white. I have tried to... Read More

Q. We have a stain on our granite top caused by a bag of peaches. The bag leaked and caused a stain in the granite. What do we use to make a mix to remove the stain?  A. The discoloration on your granite may be a stain, or it may be an etch. The... Read More

A stain removal poultice is designed to dry completely before it is removed. If the poultice does not dry out, it may not be able to effectively absorb and remove the stain. Fred Hueston, Chief Technical Director of Surface Care Pros and Owner of... Read More

Do Not Mix Chemicals for a Poultice Most grown adults know that chemicals can be dangerous. Sometimes when people are creating a poultice for stain removal on natural stone or other surfaces, they consider mixing chemicals without realizing that... Read More

But first, is it advisable to speed the dry time of a poultice? Before we speed the drying time of a poultice, we should first consider whether it would be advisable to do so. You should only speed up the drying time on a poultice if the poultice has... Read More

A poultice is a chemical mixed with an absorbent material that is applied to a stone or other materials. A poultice can be used on surfaces other than stone. Poultices can be used on a variety of surfaces, including concrete, brick, wood, and even... Read More