Care and Maintenance

Q. Are you aware of whether stripper would damage/weaken the grout between the tiles? A. Yes, it is possible for certain types of strippers to ruin grout over time if they are continually used. You can use them but just make sure that the floor and... Read More

Q. Where can I find information about caring for my stone? A. You can always count on SurpHaces.com to be a source for information on caring for your marble, travertine, granite, onyx, limestone and other natural stone. You may also want to download... Read More

Q. Can you recommend a grinder/polisher that will work and has enough rpms for using MB-12? A. Most of our PROS use and recommend the Flex, Makita or Stonecare PRO Signature right angle grinder. Read More

Q. Will steel wool mess up the finish on my chrome fixtures? A. Play it safe and use something specific for cleaning chrome. Read More

Q. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? A. Travertine is essentially hard water deposits in... Read More

Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do? A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less... Read More

Q. My honed black granite looks streaky, (from sealer application). How do I remove the sealer or do I need to re-sand the stone? A. You may have to call in a stone restoration professional on this. But first try this: Pour some acetone (the kind you... Read More

Q. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? A. What you are describing are not stains, they are acid etches. The stone has been... Read More

Q. I am confused about if and when to seal / reseal my granite countertop. Do I need to have an expert do the sealing and if not what product should I use? How often should granite be resealed?A. First off, understand that contrary to what you may... Read More

Q. I have a travertine dining room table. What should I do to seal it and how should I clean it? A. Regarding sealing travertine, check first to see if sealing is required. Begin by spilling some clean fresh water on it and leave it for 30 minutes.... Read More