Q. I left a DRY cotton cloth (it was attached to a floor mop like a swifter) on the tile floor overnight. I was planning to mop floor but never got around to it. However, when I removed the mop, the tile in that area was faded white. I have tried to... Read More
Q. On a new polished Carrara countertop, we placed a sheet of glass over part of it ...at the side with no glass covering, the marble is darkening. It does get wet and darkens but doesn’t seem to entirely lighten when dry. It also gets sun... Read More
Q: What ingredients do I use to make a poultice for oil stain removal off of a stone tile? What ingredients do I use to make a poultice for oil stain removal off of a stone tile? A: The good news is, your stone is not damaged, but simply... Read More
Q. We have a polished travertine kitchen floor. Cranberry juice was spilled on the floor; causing a dulling affect in small areas. We typically have our stone professionally cleaned every 3 years and it is not due for another year so I was wondering... Read More
Q: We have a travertine dining room table. One of our cats got sick on it the other night. The next morning when we cleaned up the vomit, because of the acid in his stomach, it left a small stain about the size of a dollar bill. Is there a way to... Read More
Q. How would I remove a WD40 stain from an unsealed limestone hearth? A. To remove WD-40 from unsealed limestone, we recommend the poultice method of stain removal. Mix a good degreaser, which can be purchased at Home Depot or Lowe’s,... Read More
What should you do about hard water deposits on a ceramic tile shower? Hard water deposits can build up on ceramic tile in a shower, leaving behind an unsightly residue. Here are suggestions for removing and preventing hard water deposits. NOTE: Do... Read More
How can I prevent hard water spots in my polished granite shower? Hard water deposits can build up on polished granite in a shower, leaving behind an unsightly residue. Here are suggestions for preventing those hard water deposits. If you already... Read More
Q. I have a Pietra Cardosa countertop, and one handprint sized area has turned almost white on the black counter top because of the spilling of a descaling chemical solution that I was using to clean an appliance. If you have any suggestions for how... Read More
Q. Help!!! I have honed crema marfil marble. I had a plumber relocate my sink, which required the destruction at least 4 tiles. I purchased tiles to replace the four, however, they are much lighter than what has been already installed. Is there any... Read More
