Q: I recently had ghibli granite countertops/backsplash installed and noticed a smearing/haze that looks like the granite was not thoroughly cleaned prior to being sealed. I took a rag and acetone and cleaned an area of the backsplash and resealed... Read More
Care and Maintenance
Q. I have a natural stone floor in a house I was renting. I was attempting to clean the grout and I bought a grout cleaner. I used it and now it looks like it has lightened (almost bleached to a degree) the stone where it touched it. I looked on the... Read More
Q. I Need the name of a professional stone restorer in the Denver Colorado areaA. If you do need the services of a stone and tile restoration PRO anywhere, contact us. Read More
Q. I have travertine tile with some holes in the tile and would like to fill them in. Is there any material other than putting the grout into the holes to file them? What is the best material to use so that the holes that are filled do not have to be... Read More
Q. Help! I think my new cleaning lady might have accidentally applied diluted bleach (but I'm not sure) to my Crema Marfil countertop. It has a white film and seems to have lightened the color of the countertop in some parts. Is there anything I... Read More
Q. I am interested in buying a house but don't like the ceramic tile in the foyer and kitchen. It is a light color and I would like it to be darker. Can tile be recolored or only the grout? Tearing it up and replacing is out of budget right now... Read More
Q. Five years ago we built a home with a stone veneer front. We had water problems the first 4 years where water was leaking into several rooms and the basement coming from the front of the house. The stone was removed and replaced a couple of times ... Read More
Q. Should I use a brush on my travertine shower floor and sides to get it clean? What kind of cleaner? A. Using a brush along with any cleaner will generally yield better results. MB-1 should be used for general light duty cleaning. For heavy duty... Read More
Q. Hi, there are gray spots where lime juice spattered on my Pietra Cardosa counters. How can these spots/stains be removed? A. What you are describing are etch marks as a result of the acid from the juice. If the damage is very severe, you'll... Read More
Q. I have Italian Marble in my foyer and my daughter spilled orange juice on it and etched it. Can it be fixed or does it need to be replaced? A. In most cases, light etching can be fixed by using a marble polishing powder or compound and following... Read More