Stain and Etch Removal

Q. The travertine in my shower was cleaned with a bleach-based cleaning product, causing a stain. Will my travertine need to be replaced? A. Bleach should not cause a stain on travertine. You are probably seeing alkaline etch damage. A stain... Read More

Q. Can you remove stains from marble floors in an entry way? The entrances has 36 tiles. The stain covers about about 10 tiles. We don't know what caused the stains, because they were here when we bought the house. We suspect it may be dog... Read More

Q. I am having problems with my new marble paver Florida patio. The stone is turning yellow on the edges. I have some success with cleaning, but the yellow keeps returning, and it seems to come back a little worse each time. Thank you!   A. The... Read More

Q. I'm searching all over to find 35% hydrogen peroxide for one of your suggested methods to remove a stain. I cannot find it locally. Do you have an alternative or any tips?  The beauty supply store doesn't sell it anymore.A. Try looking... Read More

I have new carpet and it got coffee stains. Please help me guide on how to remove coffee stains from my new carpet ? Read More

Q: Hi. I have applied a poultice of DE and iron out to white marble to try to remove the iron. Where do you purchase a chelating agent that is to follow? A:  If the iron out works than a chealting agent would not be needed. ... Read More

Q: Looks like my installer got plumbers putty on my brand new unsealed natural stone sink, leaving spots or smudges. Any way to remove therm?A: They can be removed with a technique called poulticing. You will need to use a strong solvent such as... Read More