Care and Maintenance

Q. How do I remove a rust stain on my marble floor? A. Rust is one of the most difficult stains to remove from marble, granite and other stone surfaces. Many of the rust removers available in stores can damage stone. We have found a great method for... Read More

Q. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?A. Ask the higher priced stone restoration contractor why the price is higher. The contractor should be able to justify the reason... Read More

Q. When I am polishing with a powder the marble gets a dull, wavy appearance and sometimes looks rough and dimpled. What’s going on? A. You are describing what is known as "orange peel." Orange peel is the result of using too much acid on the... Read More

Q. We recently bought a polished marble top bar for our rec room. My daughter had some friends over and the glasses (probably had soda in them) they placed on top of the marble left ring marks on the marble. Obviously the marble has not been sealed,... Read More

Q. I just had my travertine floors installed last week, is honed finished, but I do not want a very glossy finish. How long does the enhancer last?A. How long the color enhancer lasts depends on how much traffic it sees and how it is cleaned and... Read More

Q. I've heard some people say that all stone should be sealed. Others say this isn't the case. How do I know if I should seal my countertop? A. This is a tricky question. Why? Because not all stone was created equal. Add to that the fact... Read More

Q. My house cleaning service may have used an acid-based bathroom cleaner on my marble vanity top and caused damage. Can this be fixed? A. If the damaged area is small and not too severe, you can try to fix it yourself with a quality marble polishing... Read More

Q. How should I perform routine maintenance for my granite countertops? A. Granite countertops will give you a lifetime of easy to maintain elegance if you use the right products. Don't use the wrong products. Be sure that you follow some simple... Read More

Q. What is the best way to fill holes in travertine tiles?A. One quick and effective way of filling holes in honed travertine is to squeeze some almond-colored caulking material in the holes. Fill in excess, push the filler in as deep as possible... Read More

Q.  I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? A. It is not the stone itself that is the problem but something on the surface of the stone. It may be a dish soap residue... Read More