Care and Maintenance

Q. A cork backed trivet stained the marble. Can it be removed by one of your recommended products or methods?     A. Yes, you will most likely need to use a poultice that you can make, or you can use a stain sponge. Either way, it may take several... Read More

Q. i have a customer with a scratched travertine entry floor. She sanded out the scratch marks but now has honed/dull lines. She would like to do the repairs herself. Any suggestions. Can she work her way up using higher and higher grit sandpaper?  ... Read More

Q. We had a new lueders limestone fireplace surround installed. There are darker stripes on each side of all grout lines. Installer said grout was not acrylic, but grout did have some colorant. Stone has dried now three weeks and stains still present... Read More

Q. I have a client that has crema marfil tile throughout the bottom floor of their house. When purchasing the floor they were never made aware that you could get either polished or honed. I believe they got honed. Is there a process or way to achieve... Read More

Q. I have granite tiles around the hot tub and pool and there are calcium deposits forming on the grout areas and the tile is dull. Can I clean and restore it myself and then seal it?   A. It may be possible to clean and restore it yourself... Read More

Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots?   A. If these spots are dull etch marks from someone spilling something... Read More

Q. We have mold buildup in grout joints and surface has film on it. What is best to clean mold and remove film from surface?   A. There are several cleaners that will remove the mold but you must be careful to choose one that will not damage the... Read More

Q. I have been told by my contractor (retirement home) that I can use marble tile for the counter tops in my kitchen. And, that it is up to me to 'seal' the tile & grout. Can you give me any information as to what to do & what to... Read More

Q. I have a large space covered in dull travertine tile which i am planning to polish and seal. There is a zero grout which has become very dark. how can i clean the grout without damaging tile?   A. There are several alkaline grout cleaners that... Read More

Q. Can cement tiles or ceramic tiles be installed on top of Corian or Avonite? I am restoring a kitchen on a tight budget, and I prefer to cover the existing countertops vs rip out and replace.   A. Yes, you can install them directly over the Corian... Read More