Care and Maintenance

Q. Do you have products that will work on concrete? A. Are you a homeowner or a maintenance professional? Are you looking for general cleaning products or something else? We can recommend something specific with more details, but in general, we... Read More

Q. I have already installed and grouted 12x12 granite for my kitchen counter top, BUT how do I polish the edge like the top (or at least close to). It seems to be a secret, I cannot find how to from the net. Please help! Thank you so much! A. This is... Read More

Q. I have a marble countertop in my bathroom. In a panic I put comet on a stain and took the finish off. How can I get the finish back? Also, I have a few ring marks. How get I get rid of them. Thank you Evelyn A. If the damage to the surface is not... Read More

Q. What is the average price for stone restoration?   A. There are so many variables that will factor into the equation that it would be impossible to answer with any blanket statement. Does the surface need to be ground? Honed? Polished? Is it one... Read More

Q. We had travertine tile installed 1 1/2 years ago and I had a hole open up and it is gradually getting bigger and now a 2nd hole has opened up too. Don't know what has caused it? Need to know how to fix it? We had it sealed when it was done...... Read More

Q. Our installer grinded off the top layer of our limestone floor and since then we have repeated powdery residue on limestone despite numerous washings and sealings/impregnatings. Why is this and can this be fixed as I don't want to have white... Read More

Q. Travertine floor was cleaned and holes filled w/ dia-glo traverfill. I used razor blade but what is the best way to remove the excess that got on tile? Just buff out then hone and seal? Thanks! A. If the travertine is polished you can polish with... Read More

Q. In response to your follow-up question about our travertine patio stained with mud, our patio travertine is directly on dirt. I will try a tile and natural stone cleaner as you suggested and hope for the best! Our travertine does have the wet look... Read More

Q. I recently (last week) had white calacata gold marble installed in my house (2nd home). The marble was SUPPOSED to be honed before they installed it. I am sick...it is very shiny...and I want the dull, old look. Is there any way to achieve this... Read More

Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a... Read More