Care and Maintenance

Q. I just had granite countertops installed and after they left noticed what appears to be a crack running diagonally the full length and edge. you can see and feel it yet it is not so open as to see light. the contractor says it is a vein. how can... Read More

Q. I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish. A. Try applying a neutral cleaner to the grout where the polish... Read More

Q. There are dark areas on my new granite seat in the travertine shower stall. I've been trying to dry out the areas with a fan and a hair dryer over a week, but they haven't returned to the normal color. How long should I wait for the... Read More

Q. Hi all, I would like to get a quote to fix a coffee table, pure travertine. The coffee table has a lot of scratches and cracks. The size of the travertine is 145cm length and 75cm width and 45mm thick. Please let me know how much it would cost to... Read More

Q. My unfilled, but sealed (with a lithofin product) travertine needs a good clean before resealing. What is the best technique for this? There is dirt in the holes, which is obviously worse in heavy wear areas. Thanks A. The best way to clean... Read More

Q. Hi, I have a tumbled crema marfil kitchen floor. It is 5 years old. It appears to hold the dirt in cracks that appear to have increased over time. When I have the floor steamed cleaned it looks really great but months later it becomes so dirty... Read More

Q. I am wondering how to clean the marble step into our bathroom shower. It has a lot of dark brown crud -- I'm assuming it's mineral deposits -- that have built up over the years where the aluminum frame of the shower door meets the marble... Read More

Q. Hello I am looking for some help to correct water rings on our sealed travertine table. There are splash marks and rings where glasses were placed. This is a brand new table and I'm hoping to fix the rings before sealing the table with a... Read More

Q. My master bath was remodeled approx. 8 months ago and we used honed and tumbled travertine. It was professionally installed and moisture barrier was used in shower. Approx a month ago, I noticed a few black "dots" on the floor of the shower (they... Read More

Q. I have a granite table with a lacquer finish that has been removed. With the use of silica sand to smooth it and Clorox and water to clean it, the grey, silver and black faded to a much lighter color. I heard to darken it, you can use a dye resin.... Read More