Care and Maintenance

Q. We have marble / granite tiled floors and unfortunately a rug smoldered overnight and this has left scorch marks. Is there any remedy that isn't as drastic as replacing the now hard to find tiles? A. The good news is chances are it can be... Read More

Q. Is granite safe? A. You may have caught wind of a report circulating that granite countertops are unsafe, harbor bacteria, and can produce disease. This is absolutely false. NIOSH and the CDC have no reports of granite or any other stone used as a... Read More

Q. Hi! We have outdoor noce travertine - unsealed - on our pool patio deck. We had a "dog party" last week and one dog loved to swim. He repeatedly jumped in our pool and then ran through our plant beds, tracking mud all over our travertine. The mud... Read More

Q. The installer of my granite countertop used a color enhancing and impregnating sealer.  I wish he would have asked if I wanted the deepened color. Is there any way to return the granite to the original color and then reseal with non enhancing... Read More

Q. Can you please provide some definition of Sealer for Stone?A. Excellent question! For starters, when referring to stone, the word sealer is wrong. Well, technically it is not, but the reason that it is wrong is because sealers for stone are... Read More

Q. We recently had travertine cross cut Torreon placed in our kitchen foyer and hallway the floor was sealed by the installer. However we would prefer to have more of a shine to the floor then we presently have. Can we, now that the floor is sealed,... Read More

Q. How can one remove hard water deposits (probably from calcium) from granite (specifically Emerald Pearl)? A. We suggest that you first try a soap film remover. It will remove not only film, but hard water deposits without damaging the polished... Read More

Q. How should I seal my limestone floor? A. Select a quality sealer for stone. Ask your professional stone and tile restoration contractor for recommendations. Initially, three applications or more may be required to seal the stone. To determine... Read More

Q. Is there any harm in not having my limestone floor restored right away?A. If you are considering restoration, the cost would be a lot less to fix a small area rather than waiting until the entire floor is in need of work. Contact your... Read More

Q.  My son spilled apple juice on my new limestone floor and now there are marks. Can this be fixed? A.  Limestone is extremely sensitive to acids and most likely the dull spots are where the acids in the apple juice have now etched the stone.... Read More