Care and Maintenance

Q. Is there any way to get glue stains out of terrazzo?A. Unfortunately, no. The only possibility would be to try poulticing the stains with a potent paint stripper based on Methylene Chloride. But the quantity of the stuff involved would permanently... Read More

Q. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? A. This is a common condition, especially if the floor is new. When the marble is installed, it... Read More

Q. Can you recommend a good sealer for my granite? A. You will first want to determine, do you want the color to remain the same or are you looking to enhance (i.e. deepen) the color of your stone? If you are looking to seal the stone without... Read More

Q. I have travertine floors installed in my house and I need to know what is the best way to go with polishing this type of floors?   A. How old is the installation and is the finish polished or a hone finish? In all honesty, you could try the... Read More

Q. I just got a new granite kitchen countertop. I didn't know this, but my dish soap dispenser which I had near the faucet left a dark stain (circle) on the granite which is very noticeable. How can I get rid of this stain?  A. The soap has... Read More

Q. How do I remove a rust stain on my marble floor? A. Rust is one of the most difficult stains to remove from marble, granite and other stone surfaces. Many of the rust removers available in stores can damage stone. We have found a great method for... Read More

Q. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?A. Ask the higher priced stone restoration contractor why the price is higher. The contractor should be able to justify the reason... Read More

Q. When I am polishing with a powder the marble gets a dull, wavy appearance and sometimes looks rough and dimpled. What’s going on? A. You are describing what is known as "orange peel." Orange peel is the result of using too much acid on the... Read More

Q. We recently bought a polished marble top bar for our rec room. My daughter had some friends over and the glasses (probably had soda in them) they placed on top of the marble left ring marks on the marble. Obviously the marble has not been sealed,... Read More

Q. I just had my travertine floors installed last week, is honed finished, but I do not want a very glossy finish. How long does the enhancer last?A. How long the color enhancer lasts depends on how much traffic it sees and how it is cleaned and... Read More